SX20 Web Interface Not Responding

[mbaker33]

I have a new SX20 that is working great, however, the web interface is not responding.  When I go to the IP it flashes for, half a second, the web interface login screen, and then gives a generic "This page cannot be displayed" in the browser.

The Telnet and SSH appears to be not responding as well.

It seems all of the factory reset methods use one of those management methods, which I am unable to do.  Any ideas?

[Jens Didriksen · Accepted solution]

You can still do a  factory reset if you physically have access to the unit, see this thread

https://supportforums.cisco.com/thread/2176112

/jens

Please rate replies and mark question(s) as "answered" if applicable.

[mbaker33]

I saw that thread, and tried it 5 times.  Of course, I just tried it again, and it worked!

Thanks for the quick reply.

Cheers,

Mark

[Jens Didriksen]

Excellent - thanks for the feed-back.

/jens

Please rate replies and mark question(s) as "answered" if applicable.