11-03-2014 03:02 AM - edited 03-18-2019 03:37 AM
Morning all,
Just a quick one, I have three SX80's with a PC connected to HDMI input 2 and three on all units I get no audio on the second input. I have checked the configuration settings and audio is selected to on. Has anyone else encountered this issue?
Cheers Anthony
11-13-2014 12:07 PM
We have not been able to send audio using the HDMI input 1.
My guess would be that it might not support audio on input 1 and 2 but if someone could confirm this...
11-13-2014 04:48 PM
HDMI Inputs 1 and 2 are generally used for Cameras and it's recommended that the PC is connected to HDMI 3. This is mentioned in the SX80 Admin Guide, page 120 - Connecting a computer.
You also need to check that the PC is sending a standard stereo signal down the HDMI and not a Dolby Digital/DTS/WMA/or other encoded audio stream - this is usually the issue from my experience.
Wayne
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11-18-2014 02:21 PM
Hi Anthony,
HDMI 1 and 2 audio inputs are disabled by default - you can enable them through xcommand, or through TC Console control:
see page 80 for "xcommand audio localinput AddConnector"
http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/sx-series/tc7/api-reference-guide/sx80-api-reference-guide-tc71.pdf
Or you can drag the ports over in TC console to the HDMI input section.
-Jonathan
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