11-26-2013 01:43 AM - edited 03-18-2019 02:12 AM
Dears,
We are having a Tandberg edge 95 mxp that is not accessible through the network (no telnet/ssh), is there a way to reset the system to factory default using the remote control ?
11-26-2013 02:04 AM
If its just a matter of resetting the password you can reset the admin password with the remote control. Control Panel --> Security. You can default the settings from the "installation" via Control Panel (View defaults -> Reset Defaults) but I am not sure this qualifies as a "factory reset". Can you try a serial connection to the unit?
/Magnus
11-26-2013 02:23 AM
Thanks alot for your prompt responce,
Through the console, what are the needed setting for having access to the CLI and what command shall I type for factory reset or admin password reset?
11-26-2013 08:10 AM
Hi,
Baud rate cable (9600, N,8,1) to data port 1, and open up a serial connection with the codec. The strict password can be disabled by entering the API command: xConfiguration StrictPassword: Off Then enter the following command: xConfiguration SystemUnit Password:, to set the password of the codec once again.
let usknow if it helps.
Regards
Ravi kr.
08-08-2021 01:45 AM
Hi
I have 01 Tanberg 550MXP
It have menu password, so I can't login to change IP address
I also don't see its ip address
Please help me
phukiencisco.vn
Thanks
11-26-2013 05:13 PM
what are the needed setting for having access to the CLI
You need to have the Telnet and/or SSH service enabled to allow access to the CLI over the network. You can find these on the Web interface under System Configuration, Misc, Services, or if you've managed to get access to the CLI via the serial interface, try
xConfiguration SSH Mode: On
xConfiguration Telnet Mode: On
what command shall I type for factory reset?
You can restore the default system settings via the remote control and the menu on the device. In the Call Menu, press the Control Panel button, Go to Installation, View Default Settings, Restore to Default System Settings.
If you connect to the unit via the serial cable, or ssh/telnet, you can use the "defvalues" command: ie "defvalues set all" - please bear in mind that this will erase any option keys installed on the device so you may wish to take note of these first before doing so. You could also try a "defvalues set factory" - this will also erase the eeprom and format the flash-disk.
what command shall I type for admin password reset?
See Ravi's response above.
Wayne
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10-20-2014 04:35 AM
Hi, I have a similar problem.
My question is: How effect a factory reset for Tandberg mxp 95 ? I tried Ravi Kr answer without results.
10-24-2014 08:58 AM
defvalues ?
usage: defvalues set [all/audio/factory]
-
WARNING 1: 'defvalues set all' will erase the option key.
WARNING 2: 'defvalues set factory' will erase the option key, erase
the eeprom and format the flash-disk. This may take several minutes.
OK
08-22-2021 07:08 AM
Hi Wayne
please help me get my lost keys when "defvalues set factory"
This is my system information:
Software ver: F9.0.1 NTSC
hard serial: 31A34308
Two option key has lost are Feature Option Key & Bandwidth Option Key
Thanks
Long
08-22-2021 09:32 PM
You should be able to retrieve the keys yourself through the cisco licencing portal.
Go to https://slexui.cloudapps.cisco.com/SWIFT/LicensingUI/Quickstart and sign in.
From the menu, select "Get Licences", then "TelePresence Licences to resend".
Put in your serial number and click the "Search" button.
You will then be given a screen which shows your keys.
To save you some time - here are the keys for serial number 31A34308:
MXP Settop Version key | 5802699613321043 |
MXP 0/768 sw option | 1855607463560236 |
MXP PP option | 5577223270843392 |
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08-29-2021 08:24 AM
Done
Thank you very much
Long
04-23-2022 11:41 PM
Hi Wayne
similar problem as htktech.vn
please help me get my lost keys when "defvalues set factory"
This is my system information:
Software ver: F9.1.2 PAL
hard serial: 26B26036
Two option key has lost are Feature Option Key & Bandwidth Option Key
Unable to find keys at https://slexui.cloudapps.cisco.com/SWIFT/LicensingUI/Quickstart
Thanks
04-26-2022 04:30 PM
Keys sent via Messages
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04-26-2022 09:17 PM
Thank you very much. Everything worked out.
02-02-2017 12:25 PM
USB to Serial cable connected to codec
Use Putty to log in
while in putty type:
xcommand defaultvaluesset level: 1
"wait"
xcommand defaultvaluesset level: 2
"wait"
xcommand defaultvaluesset level: 3
"wait"
Your done!
This will reset your Tandberg 95MXP password and bring you back to default settings.
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