04-19-2019 12:18 AM
Hi,
Having issues with TC Console and Cisco SX 80. Can connect to the codec, but when I'm trying to sync or apply the layout, I get an error msg saying 'Unable to upload startup script: 401'. Tried from different computers. And yes, XMLAPI mode is on. Any ideas?
TC Console version: 7.3.0
Software version: TC7.3.3
//Petter
04-22-2019 08:41 PM
Might be a dumb question - but have you checked that the username and password you are using is valid on the endpoint, and that the user account you are using has the "Admin" role?
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04-23-2019 12:09 AM
Hi Wayne, and thanks for your reply.
The account is Admin. Just did some logging on the unit. and the msg is pretty clear. But dunno why. Will t-shoot some more.
User Admin(1004) about to execute command '/Video/Layout/LoadDb Type: Custom' from .
2019-04-23T09:05:25.877+02:00 LCR1 appl[1233]: 1417.74 APPL_Layout ERROR: Failed to build layout database: filepath error
//Petter
04-23-2019 01:46 AM
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