TelePresence and Video Infrastructure

Hi everybody, i am installing and using TMS for the first time , its working , but i have some doubts and i need to learn more about TMS and im counting with your advices for that: My topology is TMS  - CMS - CUCM (HCS) - EXP's - Lync Integration als...

I have problem relate upgrading firmware for SX20.   I got wrong Release Key from TC6.2.0 to TC6.2.0 on Licence Portal and Upgraded the firmware from TC6.2.0 to TC7.3.6. Now SX20 has CRITICAL: Valid Release Key Missing release key for undefined. The ...

 Hey all,I am using the following topology:Video Endpoint (Public IP) <--(H323)-->cisco VCS-Exp(v7.2)<---SIP TLS---> cisco VCS-control(v7.2)<--H323 -> AA/MCU (cisco 8710)The video call was initiated from a Public VC endpoint using H323 protocol to ou...

Hi, I am trying to figure out how wireless sharing and proximity works in various meeting room scenarios, with and without Webex Teams and considering whether the room endpoint is registered to cloud or on-premise infrastructure.     Sometimes its bi...

We have about 18 Polycom HDX units throughout our system, and every time we connect them in a call, they receive and send content in the video window.  This obviously results in unreadable content and frustrated users.   We have reached out to Cisco,...

Hi! We have a number of large lecture halls setup with a SX80, presentertrack and speakertrack. The way we have been switching between the presenter and speakertrack camera is through a physical toggle switch. The toggle switch is connected to a Cres...

After upgrading a working CUCM registered Room 70 Single from CE 9.2.1 to 9.5.2 it appears from logs the camera is still stuck at firmware 9.2.1   Screen shows “No Camera Connected”   So far I have upgraded about 7 Room 55s to CE 9.5.2 and haven’t ha...

I have 4 Tandberg MXP 1000, Software ver F6.0 NTSC, one with F6.1 NTSC.  These are in a detention center environment and are set to auto answer.  I have purchased a new Telepresence DX80, software ver ce 9.1.4 5f64050 2017-08-25.  I have got...

Hi everybody, I have a Room Kit Plus P60 with 2 P60 cameras. 1st camera is working well but 2nd camera is not. I connect 2nd camera to codec by 15m HDMI cable. I converted from PC to camera on Web Administrator. So it still has problem. I dont unders...

Hi Guys pls find attachment 's  Inside jabber works fineso far , CUCM to EXP-C has tls connection = status = Activethe MRA zone is active between EXP-C and EXP-E , status = Green the outside jabber user has the below nslookup: > set type=srv> _collab...