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Telepresence Drop out when audio bridge call initiated

nickmavrogenes
Level 1
Level 1

                   We are having an issue with our Telepresence system. Once we add an audio bridge for WebEx users, the system crashes. What is causing this? We restart the meeting and again as soon as an audio bridge for WebEx call is initiated the whole system crashes.

1 Reply 1

aostense
Level 1
Level 1

Hi Nick,

What kind of TP system do you use, and on which software version?

Does it crash if you only dial an audio call as well (with no WebEx, or anything else on the line)?

What kind of ISDN/Audio GW do you use?

Thanks,

Arne