TelePresence and Video Infrastructure

I know that on the C series codecs you are entitled to the software updates within the whole number release you are at. Is that the same on the old MXP line?I have a customer with a problematic MXP 3000. You can't buy a service contract for it becaus...

HI, We have added the Telepresence Profile 55 Endpoint in CUCM 9.X. The endpoint is not registering to CUCM inspite of all the correct  configuraiton Is teleprsence room license mandatory for Profile Series 55 endpoint to register in CUCM 9.1. Krishn...

Hi thereWe are installing a C60 codec using a DVI splitter in input 3 for Presentation source (DVI-I Male to DVI-D & VGA Female Splitter Y Cable Adapter)The DVI input source is configured as Auto-Detect.  The Admin Guide confirms this seting will aut...

Hi, would like to know if mx300/mx200 can have an embedded multisite option just like the usual cts tp or it will just connect to an external mcu?Also, will it work on h323 as stand alone or it really needs a ucm or vcs?By the way, what codec was use...

Hello,Is it possible to control the incoming call to a VCS Expressway from a known IP address? I know I can block auth/un-auth traffic as well as source alias, but I want to allow incoming calls from only a specific gatekeeper(s).Is this possible? I ...

We have just loaded TC6.1.0 on to a couple of our EX90s to do some testing.When we connect (H.323) to one of our Polycom VSX7000 endpoints (running the latest firmware 9.0.6.2-103) we get no audio on our EX90.Interesting thing is, if we put the EX90 ...

Hi,i have a problem with a MCU5320.It is not possible to see the content on the second screen in a call over the mcu when i use encryption.The content is shown in the normal video channel on the first screen.When i make the same call without encrypti...