09-15-2016 07:24 PM - edited 03-18-2019 06:22 AM
Hi all,
i have a question, i saw on VTS installed in m410 server, at endpoint statistic connected to the VTS room, it show that channel bit rate of video receive stream is always higher than call rate of endpoint did, in my case there are many packetloss in most of endpoints, for example i call from endpoint (SX20) 1920 kbps but the channel bit rate of receive video stream show 2.5 Mbps while actual bit rate still 2 Mbps as i call, can anyone help me to get explanation ?
Regards,
ahmed
09-15-2016 08:56 PM
What is the software version of the TelePresence Server?
Do you see the issue on the main video or content channel?
You could be hitting bug CSCuz11834, where in some cases the TelePresence Server will transmit at a higher bandwidth than what the call rate is and as a result can cause packet loss.
09-20-2016 09:41 PM
09-21-2016 07:30 AM
In the images you uploaded, it appears the transmit and recieve are both sending less than what the configured call rate is with very little packet loss. What does the extended video section show for the content channel?
09-22-2016 07:40 PM
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