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TMS Appliance to VM upgrade

keith.becker
Level 1
Level 1

Running 13.x on TMS appliance and want to upgrade to VM TMS 14.3.  I have Smartnet maintenance on the appliance. Do I need to purchase any TMS software in order to go from the Appliance based TMS to a VM Based TMS?  Also is there any steps that should be taken prior to performing this upgrade that is not in the 14.3 release notes              

1 Reply 1

Paulo Souza
VIP Alumni
VIP Alumni

Hi,

Your doubt has already been answered in another thread. I am just copying the answer from Dale and pasting it here:

(...) If you do the "migrate", note that you will require to obtain new release key for the TMS since the TMS release keys for the former TMS Appliance began with 80Bxxxxx and the sw itself begins with 80Axxxxx. To do this, see the following instructions:

1. Customer must first order a base copy of TMS using CTI-TMS-SW-K9. This will provide them with a non-appliance/software-only serial number that will begin with 80Axxxxx. As it is the base-software, it will come with 10 system licenses. So, they are effectively purchasing 10 additional systems from what they had before.

2. Once they have the new serial number, call TAC and ask for an SR to be raised with GLO (Global Licensing Operations). This is a re-hosting request for the options on their TMS Server appliance, with a serial number that begins with 80Bxxxxx, to be re-hosted to the new software-only serial number (again, begins with 80Axxxxx).

3. GLO will forward the request on to the TMS PLM. The TMS PLM typically approves most, if not all of the items on the request.

4. Customer will receive back a new PAK (Product Authorization Key) to run against their 80Axxxxx serial number from the cicso.com/go/licensing page. They can then update their existing TMS install with the new release key. After pressing Save, this will update the serial number at the bottom right corner of the web browser. Then all they have to do is add the option keys one by one and press Save when done (...).

https://supportforums.cisco.com/message/3950095#3950095

I hope this help.

Regards

Paulo Souza

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