TelePresence and Video Infrastructure

Hello,I was wondering if anyone has come across this issue with the SX20 QuickSet:- SX20 goes to standby and CEC works normally, so that the screen goes in standby- The SX20 is restarted from the GUI - The SX20 restarts and the CEC functionality rend...

Hi,We did some upgrade on the VCS from X7.2 to X7.2.2 and after sucessful upgrade we cannot access already the root account on the VCS.We did backup on the configuration and upload it after the upgrade.I'm trying to access via SSH the VCS and login a...

Dear Support,I have bought new Cisco SX20 included LIC-SX20-HD license.When I checked in the configuration status so there is no LIC-SX20-HD installation in the Cisco SX20 as you can see in the attached file.Question.1) Does LIC-SX20-HD license shoul...

Does anyone know if it is possible at the API interface on an MCU 5320 to move the video participant from an MCU 5320 to another MCU 5320We experience sometimes that there is no free ports on an MCU to expand an ongoing video conferencing and would t...

ALCON,We had a VTC on our 4220 with 28 VTC participants.  Joined with no issue. We had another VTC with 11 participants that overlapped start times.  Problem was when the 11 participant call started and folks began dialing in the 28 site call had fol...

If a call comes into Order proccesing Hunt group than gets transfered to the Science Hunt GroupHere is the simple topology.Centralized call proccessing at site #1     - CUCM 9.0     - Sinlge 2811 Cube     - 3Mbps MPLS to remote site with QoS     - Lo...

Hi Everyone,I have an issue with one of the MCU, at our customer place, where it is automatically rebotting in every 5 minute. Web accessible.RegardsRuberdi

Hello,I am trying to find the software needed to remote connect to the Edge 95, through the network, in order to display from the PC without a direct connection to it.I am also looking for something similar for the C40 codec as well.Thanks in advance...

Dear Support,i'm working on the following: 4 sites need to communicate via voice and video using telepresence SX20 and EX90. kindly advise on the below:1) do i need a call manager even if telepresence is using real IP? in this case is VCS required?2)...

Hello to all.Please, Could any one from CISCO confirm me if the PrecisionHD USB Camera work with Windows 7 and Windows 8 OS? According to the datasheet, it's not compatible...and only Windows XP and Windows Vista are, but I can't beleave it.Please, C...

hi everyone who can tell me the cisco ip phone 8941 use which video codec h.264?thanks very much

Hi,Does anyone knows whether there is a active substitution about the Cisco TelePresence SMB Partner Program?We are Cisco partner, and want to aquire additional Cisco SX20 for a branch office.Thank You.Regards,Tiberie Kirijas