TMS: can't access

[gavin han]

Hi,

I'm new to TMS. I'm trying to configure it. I get following error when i try to access it through web browse. could anyone assist please.

Error details:

Server Error in '/TMS' Application. 

---

Access is denied

Description: An unhandled exception occurred during  the execution of the current web request. Please review the stack trace  for more information about the error and where it originated in the  code.             

Exception Details: System.ComponentModel.Win32Exception: Access is denied

Source Error:

An unhandled exception was generated during the execution of the current  web request. Information regarding the origin and location of the  exception can be identified using the exception stack trace below.

Stack Trace:

[Win32Exception (0x80004005): Access is denied]

[ExternalException (0x80004005): Cannot execute a program. The command being executed was "C:\Windows\Microsoft.NET\Framework\v4.0.30319\csc.exe" /noconfig /fullpaths @"C:\Windows\TEMP\4c1q54ce.cmdline".]
   System.CodeDom.Compiler.Executor.ExecWaitWithCaptureUnimpersonated(SafeUserTokenHandle userToken, String cmd, String currentDir, TempFileCollection tempFiles, String& outputName, String& errorName, String trueCmdLine) +6043921
   System.CodeDom.Compiler.Executor.ExecWaitWithCapture(SafeUserTokenHandle userToken, String cmd, String currentDir, TempFileCollection tempFiles, String& outputName, String& errorName, String trueCmdLine) +122
   Microsoft.CSharp.CSharpCodeGenerator.Compile(CompilerParameters options, String compilerDirectory, String compilerExe, String arguments, String& outputFile, Int32& nativeReturnValue, String trueArgs) +261
   Microsoft.CSharp.CSharpCodeGenerator.FromFileBatch(CompilerParameters options, String[] fileNames) +474
   Microsoft.CSharp.CSharpCodeGenerator.FromSourceBatch(CompilerParameters options, String[] sources) +504
   Microsoft.CSharp.CSharpCodeGenerator.System.CodeDom.Compiler.ICodeCompiler.CompileAssemblyFromSourceBatch(CompilerParameters options, String[] sources) +53
   System.CodeDom.Compiler.CodeDomProvider.CompileAssemblyFromSource(CompilerParameters options, String[] sources) +23
   System.Xml.Serialization.Compiler.Compile(Assembly parent, String ns, XmlSerializerCompilerParameters xmlParameters, Evidence evidence) +588
   System.Xml.Serialization.TempAssembly.GenerateAssembly(XmlMapping[] xmlMappings, Type[] types, String defaultNamespace, Evidence evidence, XmlSerializerCompilerParameters parameters, Assembly assembly, Hashtable assemblies) +1997
   System.Xml.Serialization.XmlSerializer.GetSerializersFromCache(XmlMapping[] mappings, Type type) +772
   System.Xml.Serialization.XmlSerializer.FromMappings(XmlMapping[] mappings, Type type) +4067404
   System.Web.Services.Protocols.SoapClientType..ctor(Type type) +534
   System.Web.Services.Protocols.SoapHttpClientProtocol..ctor() +297
   Tandberg.TMS.Service.TMSAgent.TMSAgentWebServices..ctor(String serverAddress, String path, Int32 timeout, Int32 port, HttpProtocol httpProtocol, ConnectionSettings connectionSettings) +18
   Tandberg.TMS.Service.TMSAgent.TMSAgentWebServices..ctor(String serverAddress) +27
   Tandberg.TMS.Service.TMSAgent.TMSAgentService.CreateDefault(String serverAddress) +49
   Tandberg.TMS.Service.Navigation.NavigationService..ctor() +60
   Tandberg.TMS.Service.Navigation.NavigationService..cctor() +21

[TypeInitializationException: The type initializer for 'Tandberg.TMS.Service.Navigation.NavigationService' threw an exception.]
   Tandberg.TMS.Proxy.NavigationServiceProxy.GetCurrentModule() +20
   Tandberg.TMS.UI.Navigation.TMSHeader.GetHelpTextFileName() +70
   Tandberg.TMS.UI.Navigation.TMSHeader.OnInit(EventArgs e) +31
   System.Web.UI.Control.InitRecursive(Control namingContainer) +391
   System.Web.UI.Control.InitRecursive(Control namingContainer) +188
   System.Web.UI.Control.InitRecursive(Control namingContainer) +188
   System.Web.UI.Control.InitRecursive(Control namingContainer) +188
   System.Web.UI.Control.InitRecursive(Control namingContainer) +188
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1573

[timwalk]

Gavin,

First I would like to see if you are still having this issue?  If so, then I would like to get some additional information.

1. Are you logging in directly on the TMS server or from a client pc?

2. If on the TMS server are you logging into http://localhost/TMS or http://TMSServerIP/TMS? If you are using the local host I would suggest that you try using the TMS Server IP address /TMS to see if you can access.

3. Is the TMS server a member of a domain?

4. What version of TMS?

5. Have ever been able to login to TMS?

6. You may want to also verify that the permissions in IIS are set correctly for the TMS virtual directories.

If you are still having issues please feel free to contact me by opening a TAC case.

Tim

[sclhs_welsbernd]

Was this ever solved.  I have the same issue going on for my users.  As far as answering the additional info needed.

1:  Users are logging in from client PC's.

2:  I can get in from both my PC and the server.

3:  It is a member of the domain.

4:  Just upgraded to 13.1.2 and still same issue.

5:  Yes.  They have logged in before and can login now but not edit their conferences.

6:  I'm not sure what the correct permissions should be.

Wayne