TMS CCC and Java

[Utair Corporation]

Is there a version of TMS wich is compatible with fresh Java 7 on client computer?

My current TMS version is 13.2.

[aborodai]

Hi,

We just released TMS 14.2 which has fix to the Java 7 problem with CCC.

You can download this version and read release notes here:

http://software.cisco.com/download/release.html?mdfid=283613664&flowid=21841&softwareid=280886992&release=14.2&relind=AVAILABLE&rellifecycle=&reltype=latest

Best Regards,

Artem Borodai

[Utair Corporation]

I suppose we need release key for 14.x ?

[aborodai]

Yes, if you upgrade from one major version to another you shold have new release key.

BR,

Artem

[Utair Corporation]

May i check by TMS serial number if we can get 14.x release key without buying it?

[mahkrish]

Hi, If your TMS serial number has active service contract number associated you can send an e-mail licensing@cisco.com to obtain 14.x release key to perform upgrade of the TMS.

HTH.

BR, Mahesh Adithiyha

[Utair Corporation]

I used licensing portal, it showed what there is active support contract, but generating key returned an error:

Product Name                : LIC-VCS-BASE-EA-K9
Product Qty                    : 1
Options Included               Serial Number          License Key               Image URL
LIC-VCS-BASE-EA-K9             xxxxxxxx           Fail to Generate Key          

I've emailed back to licensing@cisco.com

Thanks for help

[Utair Corporation]

Ha, just noticed, it sends not what i have requested.

[mahkrish]

Hi, pls send me your TMS serial number in private message. If the TMS 14.x release key is already available I can
Share the same.

Sent from Cisco Technical Support iPad App

[Utair Corporation]

Thanks for help.

I've submitted TAC request and they have sent me the same key.

Looks like it's okay, i just misleaded myself assuming i should enter it in general settings, where option keys are entered.

Now i realized that i should enter it during install.

[Sumeet Rakesh]

Hi,

Also, if you are using TMSPE we will suggest you to upgrade to TMSPE version 1.1 as 1.0 does not support Java 7. So, in order to have full support for java 7 you should be running TMS version 14.2 and TMSPE version 1.1

Regards

Sumeet Rakesh

[Utair Corporation]

Yep, i have read release notes and downloaded both.