TelePresence and Video Infrastructure

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VCS Error Log: provisioning: Level="ERROR" Detail="Failed to provision user" User-URI="SIP URI" Reason="User not found" UTCTime=" .... "

Hi everybody, We got this error for a couple of users in the vcs log: provisioning: Level="ERROR" Detail="Failed to provision user" User-URI="SIP URI" Reason="User not found" UTCTime=" .... "  Also we got a small ballon tip on the client with the fol...

CTS QOS Setting

Hi Experts,we had CTS 1100  on version 1.7 and CUCM on Version 8.6.When we go to the web page of the CTS 1100 and telephony settings tab we get the QOS marking setting page,but this gives the note "Use unified CM to change these settings".Can you tel...

t.gupta by Beginner
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Resolved! Screenshots from Touch 8" in TC6

I'm trying to write some user guides for our EX90s that are using TC6, and it would be very useful if I could get some screenshots of the Touch 8".I've seen this thread: https://supportforums.cisco.com/message/3649899#3649899 that relates to taking s...

Resolved! Softkey Template for Connected but new call Ring In

     Problem:  On the phone (connected) and receive another incoming call to your directory number the only softkey option is Answer or there is a more key with a Do Not Disturb.  Would like to have a call state of Connected and Ringing In so that we...

Cisco SX20 - Video quality

Here’s the situation:•1) Singapore SX20 call to UK SX20 (vice versa) – Good quality on both units•2) China SX20 call to UK SX20 (vice versa) – Good quality on both units•3) Singapore SX20 call to China SX20 (vice versa) – Good quality on SG unit but ...

JS by Beginner
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  • 0 Helpful votes