TMS-DB Login Username = undefined (?)

[MG.]

Hello everybody,

after a TMS upgrade from 13.2.1 to 14.1.1 I see under TMS > Administrative Tools > Analytics Extension that the Login Username is "undefined". (See attached screenshot)

Although I have the impression (after several tests), that everything is working fine...

Does anyone know, how/if this affects the service or how to fix it?

It makes me a bit nervous

Greetings,

Mounir

[Magnus Ohm]

Hi Mounir

You can set this back by running the reconfigure tool of TMSAE, but I am not sure if its necessary.

It is seemingly still working fine. I have the same "issue". Not 100% sure if this is removed on purpose when upgrading to 14.1.1 because there is a few new security enhancements included and credentials existing in the db will be encrypted during the upgrade as stated in the release notes which might affect this. Kjetil, can you confirm this?

/Magnus

[Kjetil Ree · Accepted solution]

Magnus Ohm wrote:
[...] Not 100% sure if this is removed on purpose when upgrading to 14.1.1 [...]

No, this has nothing to do with anything 14.x specific.

This is a known issue, Tandberg reference number 80893. It is purely cosmetic, and will not affect the product in any way.

Regards,

Kjetil