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TMS not opening in my browser

Muhammad Tilal
Level 1
Level 1

hi

when i open TMS 13.2.2 on my any browser(Google Chrome, Mozila or Internet explorer) after opening when i go to conference control center then their is error display when i click on error detaols then this msg display which is below mention

User home directory = C:\Users\Talal
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
Resource http://111.68.100.9/tms/styles/Default/images/PortalPageStatisticsChartLoading.gif has future expires: Fri May 09 16:33:16 PKT 2014 update check skipped.
Resource http://111.68.100.9/tms/Tandberg/Tms/UI/Monitoring/conferencecontrol.jar has future expires: Fri May 09 16:33:24 PKT 2014 update check skipped.
Resource http://111.68.100.9/tms/styles/Default/images/PortalPageStatisticsChartLoading.gif has future expires: Fri May 09 16:33:16 PKT 2014 update check skipped.
Missing Application-Name manifest attribute for: http://111.68.100.9/tms/Tandberg/Tms/UI/Monitoring/conferencecontrol.jar
Resource http://111.68.100.9/tms/Tandberg/Tms/UI/Monitoring/conferencecontrol.jar has future expires: Fri May 09 16:33:24 PKT 2014 update check skipped.

 

2 Accepted Solutions

Accepted Solutions

Kjetil Ree
Cisco Employee
Cisco Employee

Hi Muhammad,

The "Missing Application-Name manifest attribute [...]" log message suggests that your clients are using Java7u51, where certain Java applets are blocked.

See defect CSCum42607 for some workarounds.

Regards,
Kjetil

View solution in original post

This is an issue with the additional checking Oracle are now enforcing with the newer Java versions.

One work around is to add your TMS server to the java Security Exception list - I've posted about this before: https://supportforums.cisco.com/discussion/12058456/tms-conference-monitoring-not-working-after-java-update#comment-9362911

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

View solution in original post

3 Replies 3

Kjetil Ree
Cisco Employee
Cisco Employee

Hi Muhammad,

The "Missing Application-Name manifest attribute [...]" log message suggests that your clients are using Java7u51, where certain Java applets are blocked.

See defect CSCum42607 for some workarounds.

Regards,
Kjetil

This is an issue with the additional checking Oracle are now enforcing with the newer Java versions.

One work around is to add your TMS server to the java Security Exception list - I've posted about this before: https://supportforums.cisco.com/discussion/12058456/tms-conference-monitoring-not-working-after-java-update#comment-9362911

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

Thanks a lot