TMS Provisioning, synchronize AD user not automatically

[Georg Kehrer]

Dear ALL

I have a  Problem with a TMS Provisioning Directory which are synchronized with the AD Directory.

if  I start manually to synchronize, than is working fine.

I see in the Info that will be the next start 4:00am but this does not synchronized with the AD automatically, only manually is working.

Does have anybody an Idea where can find the Log which logs this synchronisation.

I know also that this time is not editable, is this maybe possible in the netx rel 13.2 with Provisioning extension 2.0 ?

Thanks for any Input

Best Regards

Georg

[Magnus Ohm]

Hi Georg.

This is a known issue and a sql query should solve that issue. Unfortunately I dont have access to this at the moment as I'm not in the office. Maybe someone else can give this to you. If not i will send it to you tomorrow.

Regarding the sych time in TMSPE I do not think so. But I'm not 100% sure. I was setting up ad synch in tmspe today but i just dont remember if an option for ths was added. I will have to check it.

Someone else might be able to fill me in here as well. If not i will include this info as well.

Hope this helps a little for now. /Magnus

Sent from Cisco Technical Support iPhone App

[Georg Kehrer]

Hi Magnus

Thank you for the fast Feedback.

If would be great if you can send me this script/SW/udpate whatever you mean with the SQL query.

Best Regards

Georg

[Sumeet Rakesh]

Hi Georg,

Please let me know TMS version and since when you are facing this issue. Was there are any recent software updates to 13.X after which it stopped working .

[Georg Kehrer]

Hi Sumeet

It is a fresh new Installation with 13.1.2

[Magnus Ohm · Accepted solution]

Hi Georg

Try this:

USE TMSNG

set IDENTITY_INSERT [dbo].[SchedulerEvent] ON

INSERT INTO [dbo].[SchedulerEvent] ([Id], [EventServiceName], [EventServiceDLL], [PrimaryServerId], [StartTime], [CancelTime], [ExpireTime], [Status], [SchedulerRuntimeStatus_Id], [Priority], [Progress], [EventDescription], [Parameters], [EventLog], [ReoccurenceRule], [RestartTime], [AllowGUIDelete], [ExternalEventId], [RejectList], [Owner_aclUser_Id], [SendSuccessEvent], [SendFailureEvent], [LastEventLogEntry]) VALUES(12, N'Tandberg.TMS.Service.TMSAgent.TMSAgentUserImportEventHandler', N'', N'', '2009-06-26 04:00:00', '2009-06-26 16:00:00', '2109-06-26 04:00:00', N'Log_All_Pending', 1, 1, 0, N'Log_ScheduleUserImportEventHandler_Description|', N'', N'2009-06-26 09:05:52|Log_Settings_Created', N'EVERY1DAY', '2009-06-27 04:00:00', 0, NULL, NULL, 1, 0, 0, N'');

set IDENTITY_INSERT [dbo].[SchedulerEvent] OFF

This should trigger it to start automatically.

And no you cannot set the time in the new provisioning model.

/Magnus

[Georg Kehrer]

Hi Magnus

I will try this in the next time, but I dont know when I can test it, because my Contact is on Holiday next 2 Weeks.

I will come back with the results.

Thank you.

Best Regards

Georg

[Jason Neurohr]

Hi Magnus,

Is this issue documented anywhere, or fixed in any of the newer releases (13.2?).

[Georg Kehrer]

Hi Magnus

The setting works, great Thank you.

Is this fixed in ver 13.2?

Or exist this Problem only in specific situation?

Regards

Georg

[Jason Neurohr]

Hi Magnus,

Can you confirm if it is fixed in 13.2, and if it is officially documented anywhere?

Regards

Jason