TMS showing error in List Conference while viewing connection settings.

[gururajan]

We tried to view the Connection settings of a ongoing active conference from Booking -> List Conference -> View Conference and got the below error.

This just happened for only one conference.

"Could not setup conference. Please go back and chnage the  meeting time, or remove some of the Participants, or reduce the Bandwidth"

TMS running 14.1.1

[Sumeet Rakesh]

HI,

Please provide Conference event logs for this conference.

Regards

Sumeet Rakesh

[Kjetil Ree]

Hi,

TMS < 14.2 tries to recalculate the route of an existing conference when you view it in View Conference. The error message basically means that if you had tried to save it at that exact time, TMS would have failed to connect all of the participants. However, because you didn't save it, the message can safely be ignored.

TMS 14.2 and later will no longer calculate a new route when you are in view mode.

Regards,

Kjetil

[gururajan]

Hi Kjetil,

It was a no connect conference.

But i was able to see 2 endpoints (Booked for this conference) were  in unresponsive state for the TMS and the same is in event logs.