01-22-2016 03:43 AM - edited 03-18-2019 05:28 AM
Hi There,
I am running TMS 15.0 and I was wondering if it is possible to receive the "ticket" from the ticketing services by email?
From now I only see the Event Notification which are not the same and only concerns a few settings.
The most important monitoring info are located in the Ticketing Service from TMS, and I am very surprised that nothing can be sent by email.
Thanks!
01-22-2016 06:57 AM
It's not currently possible for TMS Tickets. The only thing you can receive emails on are events that are related to TMS managed systems (Systems > Event Notification Manager) or system and network events (Admin Tools > Configuration > Network Settings).
There are currently two enhancement requests for such of feature: CSCut20400 and CSCuu92047. If this is important to you, suggest you contact your Account Manager and raise either of those IDs up to him.
01-22-2016 07:04 AM
Thanks a lot Patrick for linking the bug IDs.
I will raise this to my Account manager.
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