TelePresence and Video Infrastructure

Hello,I would like to use a remote control with the EX90. i.e. TRC 4.Is it possible and how would I do it?I've read on some forums that some people were able to to it on TC3 by setting the SystemUnit Menutype to Full.I'm on Software version TC4. Befo...

Is there a way to create a new userid and password on an SX10 endpoint? We are converting from CTS Manager to TMS and have over 100 endpoints. I'm writing a script that we will apply through telnet. I would like to create a new user account so TMS do...

Hello!, I recently installed TMS, TS and Conductor. I think something is missing After I finish the hole configuration I try to get in to the http://172.18.174.25/tmsagent/tmsportal/ ; where 172.18.174.25 its the IP of my TMS. Only appear the  schedu...

All, I have 8945 phones deployed via sip, and just recently I discovered end users where the video portion was no longer operational.  We had to reset the endpoints to recover the video portion of the phone. We did have a maintenance window on the s...

hi  what is the meaning of No License Key Retrieved in my multisite license for telepresence MX700 , could i call multi site and this option is not installed in my system information on telepresence MX700 , please help . thank you  heba 

Hello Everyone, is there anyway to disable the yellow Bar "Previewing Input X" when previewing and not sharing any content on a SX80. I feel, like I've read the whole manual now ;) Thanks in advance. BestsMax Welskop

The "CTS-PWR-AIR-INJ5+" can be ordered when we purchase CTS-CTRL-DVX-10 from Ciscoand the "CTS-POE-INJ" can be ordered when we purchase the CTS-SX20-PHD12X-K9 from Cisco both of them are used by the Touch 10 (CTS-CTRL-DVX-10) for the SX20what is the ...

Hi folks, Our Crestron programmers are seeing very slow response via RS232 after upgrading from TC7.3.x to CE8.0.0, like 30 seconds between button pushes.  I looked for release notes on CE8.0.0 but didn't see anything on Cisco's software download ar...

jabber install telepresence 4.8 in surface pro 4 with Windows 10 and the camera sends the image in green and freezes. helpme plaese.

I have an MX700D with SpeakerTrack. It is at a remote location. Apparently the end user used the controls on the Touch 10 to disable SpeakerTrack - it's not zooming in. Is there a way in the web GUI or command line to check and reenable this?