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TMS Users change domain

Derek Payne
Level 1
Level 1

Our organization is changing users domain.

When a user logs in to TMS from the new domain, they are essentially a first time user for TMS. They lose access to all of their previously scheduled conferences and ability to edit them, and their permissions.

Example User:

  • olddomain\lastnamefirstname

- has permissions and conferences scheduled

After User changes domain, and next time they visit TMS they are :

  • newdomain\lastnamefirstname

Currently, as test users are migrating, we are manually changing their conference ownership and permissions, but it isn't scalable.

Any help scaling this to thousands of users is appreciated.

Video Conferencing since before it was cool or cost effective.
9 Replies 9

Martin Koch
VIP Alumni
VIP Alumni

Thats a good question, I am also not aware that there is a official way besides manual adjustment.

If you do not get a better answer, maybe you could talk to your cisco rep and or file a feature / tac request

for a domain migration tool.

It might be just a mapping in the SQL database which you could write a script for, but as the

db structure is not published its not recomended to mangle with it.

Please remember to rate helpful responses and identify

mahkrish
Level 3
Level 3

Hi Derek,

Is the TMS server still added to olddomain or newdomain ?

BR,

Mahesh adithiyha

Magnus Ohm
Cisco Employee
Cisco Employee

Hi

The "Change User Domain" function in the TMS tools should do the trick.

/Magnus

It looks to me like the tool is for changing 1 user at a time. 

As I've got a large migration, I need to change many users.  I'm thinking scripting the change in the DB will work.....

Video Conferencing since before it was cool or cost effective.

Hi

It's all users

Just type in the domain you want to change and the domain you want to change it to.

/Magnus

As our migration was 1 user at a time, I couldn't use the tool to change the domain for all.

I edited them individually when they changed domain. (UGH!!)

And we should have a scripted change ready soon that will change it at the DB level as part of the migration progress.

Thanks,

D

Video Conferencing since before it was cool or cost effective.

Hi Derek

This tool does the change on the database level in TMS. Do you have several users on different domains? You can check the users in the database and see what kind of domain they are set to at the moment and then use that specific domain which is set on the majority of users and use the tool to change this to the new domain as I demonstrated above. But this did not work for you?

Best Regards

Old way - many users, many domains. (user1\domain1, user1\domian2, user1\domain3)

New way - many users, one domain. (user1\domain)

There It isn't an entire domain that is migrating, but rather each user migrating individually. 

Here's an example

Today, user1 in domian1 migrating to "domian".

Tomorrow, user1, user2, user3, in domian2, migrating to "domian"

Next day, user 2 in domain1, and user 4 in domain2, migrating to "domain"

Fun, Huh.

Video Conferencing since before it was cool or cost effective.

Sounds nice