About Derek Payne

Derek Payne · 02-16-2017

Is anyone using the Facility Service functionality with a 3rd party control system?We use Facility Service 1 with Touch 10's directly connected or paired with codecs, but with the codecs that have Crestron Controllers, it would appear from the API gu...

Derek Payne · 01-31-2017

I've recently downloaded CE Console 8.1 and I don't see any associated release notes that tell me what has changed from CE Console 8.0.The feature I'm hoping has been added is the ability to send the Audio of Mic Input 1 (podium) to the room ceiling ...

Derek Payne · 01-13-2014

Using TMS 14.2.2 --- mix of MXP and C-Series (20/40/60/90) and SX20 endpoints.... is there an easy way to determine which of my roughly 200 VC systems support Dual Display? System Overview doesn't seem to contain the Dual Display info.I could log in...

Derek Payne · 10-03-2013

We upgraded to TMS 14.2.2 Problem: all my users have http://<alias> as their TMS access point.However, after the upgrade, if user goes to http://<alias> and attempt to book a new conference, they cannot set the date to any day in the future. You may ...

Derek Payne · 03-13-2013

We've opened a case for this, but I wanted to get it to the support community as well.We've got redundant TMS Servers running 13.2, and they are in the "GMT -5 Eastern time zone.Our MCUs are also in the Eastern Time Zone.Problems are occuring for end...

Derek Payne · 03-24-2022

This sounds like the HDMI from the camera is working fine. (picture) But the control cable from camera to codec is not. Run a new Cat6 from the camera to the codec.

Derek Payne · 03-24-2022

It could be that the codec added has a multipoint license..... and the CMS (bridge) would no longer be needed now that the codec with Multipoint has been added. Check TMS setting to "always use a bridge" and it won't try to use the codec for schedul...

Derek Payne · 03-09-2021

I think you posted twice and I answered on the other. Ping me if you have questions, we've moved a bunch of these.

Derek Payne · 03-09-2021

Both the SX20 and the IX5000 make standards based SIP video calls (assuming we're not talking H.323 here) and the Microsoft Teams instance will require a Cloud Video Interop solution. Once CVI is enabled on the Microsoft side, then the Teams invi...

Derek Payne · 03-09-2021

Is the MX700 Wall Mounted, floor standing/wall secured, or floor standing/on-skis? If it's got the floor stand on it, this can be done using a furniture dolly and 3 people to walk with the system. Just be sure to lift the system onto the furnitur...

Member Since	‎12-04-2012 08:08 AM
Date Last Visited	‎10-17-2024 02:17 PM
Posts	27
Total Helpful Votes Received	22

User Statistics

User Activity

Facility Service 1 (Help Button) with a 3rd party control system

CE Console 8.1

Dual Display Option Key

Upgrade to 14.2.2 problem http/https

Daylight Saving Time - TMS/Endpoints/User

Re: Precision 60 Camera Issue

Re: Adding endpoint to TMS scheduled conference removed CMS cluster

Re: TelePresence MX700

Re: Microsoft Teams

Re: TelePresence MX700 moving