TMSXE - Booking Participants in Outlook

[adamtodd16]

I've installed TMSXE and added room resources. In Outlook, I am able to book TelePresence rooms without issue; however, if I add a user (internal or external), nothing happens for them. 

Example: 

I book 2 rooms through outlook - meeting is created in TMS for those 2 rooms. 

I book 2 rooms + 2 users through outlook - meeting is created for 2 rooms only. 

How do I create the meeting so that rooms are booked, MCU resources are booked and users receive bridge information? 

Latest version of all. 

[Anas Abueideh]

Hi Adam,

what is your TMS/TMSXE versions ?

what is your MCU model ?

is the booking working from TMS web page ?

Regards

Anas

[adamtodd16]

TMS 14.5

TMSXE 4.1

TP Media 320

If I book from TMS and select a user and 2 endpoints, it works without any issue.

[Anas Abueideh]

is it co-resident setup ? what is your exchange server ?

[adamtodd16]

Yes. Exchange 2010