07-11-2013 01:03 PM - edited 03-18-2019 01:26 AM
Hi,
Hope you read my story. This is my first time doing all this stuff.
I am currently doing a Voice/Video IP Telephony through Site-to-Site IPSec VPN (HP OpenVPN Server).
For site A (new site), I have an HP Open VPNServer, a UC540 and a bunch of SPA504G phones configured using CCA.
For site B (old site), we have the same set-up except for some application servers and a Telepresence Tanberge C20 codec.
But it was not me who did the setup at site B, so I am not aware of the rest of the details.
I have configured a static route on the site A-UC540 pointing to site B network, next hop ip address is the ip address of site A-openvpn server.
I have done the testing from site A, and I can already make calls to site B and vice versa.
But today was a different story at site A. I am trying to connect a Telepresence SX20 codec to UC540 to make video calls to site B.
The thing is, I cannot register the sx20 on UC540 using Cisco Configuration Assistant. So, I open a case with Cisco TAC and got 2 Telepresence engineers to assist me (quite strange?) and found out that SIP and H323 are inactive. They told me that they haven't done integration between sx20 to UC540 (they have done only with CUCM, VCS, TMS, etc. I told them that we almost have the same setup in site B with C20 codec.
So, I got the configuration of C20 codec from site-B because I am not sure if they provision the UC540 as the external manager.
After xconfig/xstatus, I saw that provisioning mode/phonebook server is 'TMS', but I haven't send them yet to Cisco TAC. And site B also have SIP and H323 inactive, but their Telepresence is working and has been there for a long time.
Is it possible to provision sx20 codec to UC540 using CUCM mode? Or there is no need to register it and just configure site-to-site video calls?
I really don't have any idea how to proceed.
Any reply and help will be appreaciated.
Solved! Go to Solution.
07-16-2013 07:29 AM
Hi Bernard,
close this discussion as the issue is resolved
UC540 not supported for registrations
and the second issue was resolved via factory reset.
Thanks
Ravi kr.
07-11-2013 10:21 PM
Hi Bernard
Provisioning mode as cucm on endpoint you can choose that option however question is how are you adding it on uc540 what is the device type.
Its not about Tac engineer never did that however its something whichis not a tested deployment as per the release notes of TC software.
It would not be necessary to get the device provisioned and then only it will work however if you want to provision your device you have 4 options cucm, vcs, tms, callway however the device still can work if registered to a sip or h323 gatekeeper and if you have proper setup the device will show as registered to the gatekeeper .sip or h323.
Rest in terms of workingof device it may work on direct mode as well or on your vpn thst would be a different scenario as that will be your same network.
If you can share. Was there any configuration done on uc540 for the video endpoint please share so that we can understand and come to a conclusion.
Thanks
Ravi kr.
Sent from Cisco Technical Support Android App
07-11-2013 11:02 PM
Hi Ravi,
Thanks for your reply and good understanding of my case.
You were right that this was not a tested deployment. I can't even find an article about sx20 integrated on UC540.
When I connected it, the device it's getting an ip from UC540, but showing as unregistered device on the TP screen and on the UC540's CCA interface. When I tried to register it (just like what I did to SPA504G phones), there is no option as device type.
But, I feel relieved knowing the device will still work even without provisioning. I haven't done any config on UC540 on siteA for the video endpoint. And for siteB, I'm pretty sure there was no configuration also on their UC540 because the c20 was provisioned on 'TMS' and the external manager ip is not that of uc540. (I'm not sure, just look at the result of xconfig/xstatus).
So how can we come with a solution of an end-to-end video telephony, knowing that it is on a single network?
And how can I share to you the logs/configurations/screenshots I have?
Hope to hear from you soon.
Best regards,
Bernard
07-12-2013 04:55 AM
Hi Bernard,
you can share the screen shots on the forum,
Moreover if you can check that if teh other C20 is working in gatekeeper mode or Direct.
call setup mode : ?
if its direct and you are making h323 call then its not utilizing your UC540 as a gatekeeper.
any details on UC540 would ne required you you might need to work with UC traroubleshooting team.
Thanks
Ravi kr
07-12-2013 05:32 AM
I just spoke with the UC540 Engineer and a Telepresence Engineer from Cisco.
The UC540 Engineer told me that the TP codec sx20 is not supported by UC540.
So there is no way I can register the codec to UC540.
And, I just confirm that c20 is not registered with UC540 at site B.
I am trying my best to contact the person who installed the c20 at site B.
Moreover, I can see that it was provisioned using TMS.
Is it possible if they provision the sx20 at siteA using the TMS at siteB? As both sites are in one network.
Hope this will connect both video endpoints.
Best regards,
Bernard
07-12-2013 12:55 PM
Hi Bernard,
As far as provisioning the device to tms that would not be an issue till the time the device is reachable to tms.
C20 which you are constantly say as provisioned I am not sure even if ur c20 is registered can you paste the xstatus provisioning logs from your c20 to confirm that.
Thanks
Ravi kr.
Sent from Cisco Technical Support Android App
07-12-2013 12:59 PM
xconfig
*c xConfiguration Audio Microphones Mute Enabled: True
*c xConfiguration Audio Volume: 75
*c xConfiguration Audio SoundsAndAlerts RingVolume: 50
*c xConfiguration Audio SoundsAndAlerts RingTone: Marbles
*c xConfiguration Audio SoundsAndAlerts KeyTones Mode: On
*c xConfiguration Cameras PowerLine Frequency: Auto
*c xConfiguration Cameras Camera 1 Brightness Mode: Auto
*c xConfiguration Cameras Camera 1 Brightness Level: 9
*c xConfiguration Cameras Camera 1 Whitebalance Mode: Auto
*c xConfiguration Cameras Camera 1 Whitebalance Level: 4
*c xConfiguration Cameras Camera 1 Focus Mode: Auto
*c xConfiguration Cameras Camera 1 Backlight: On
*c xConfiguration Cameras Camera 1 Mirror: Auto
*c xConfiguration Cameras Camera 1 Flip: Auto
*c xConfiguration Cameras Camera 1 DHCP: Off
*c xConfiguration Cameras Camera 1 Gamma Mode: Auto
*c xConfiguration Cameras Camera 1 Gamma Level: 0
*c xConfiguration Cameras Camera 1 IrSensor: On
*c xConfiguration Conference 1 AutoAnswer Mode: On
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*c xConfiguration Conference 1 AutoAnswer Delay: 2
*c xConfiguration Conference 1 MicUnmuteOnDisconnect Mode: On
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*c xConfiguration Conference 1 FarEndControl SignalCapability: On
*c xConfiguration Conference 1 Encryption Mode: Off
*c xConfiguration Conference 1 DefaultCall Protocol: H323
*c xConfiguration Conference 1 DefaultCall Rate: 512
*c xConfiguration Conference 1 MaxTransmitCallRate: 6000
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*c xConfiguration Conference 1 VideoBandwidth Mode: Dynamic
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*c xConfiguration Conference 1 PacketLossResilience Mode: On
*c xConfiguration Experimental Conference 1 ReceiverBasedDownspeeding: On
*c xConfiguration Experimental Conference 1 PacketLossResilience ForwardErrorCorrection: On
*c xConfiguration Experimental Conference 1 PacketLossResilience RateAdaption: On
*c xConfiguration Experimental CapsetFilter: ""
*c xConfiguration Experimental CapsetReduction: Auto
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*c xConfiguration Experimental NetworkServices UPnP Timeout: 600
*c xConfiguration Experimental SystemUnit MenuType: Full
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*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 1 Type: NotSet
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*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 4 Type: CameraPreset
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 4 Value: "2"
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 5 Type: NotSet
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 5 Value: ""
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 1 Type: NotSet
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 1 Value: ""
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 2 Type: CameraPreset
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 2 Value: "3"
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*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 5 Value: ""
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*c xConfiguration Experimental Audio Panning MonitorRight: 1
*c xConfiguration Experimental Audio EcReferenceDelay: 0
*c xConfiguration H323 NAT Mode: Off
*c xConfiguration H323 NAT Address: ""
*c xConfiguration H323 Profile 1 H323Alias ID: "MI-DEMOROOM3"
*c xConfiguration H323 Profile 1 H323Alias E164: "022063"
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*c xConfiguration Network 1 IEEE8021X Eap Md5: On
*c xConfiguration Network 1 IEEE8021X Eap Ttls: On
*c xConfiguration Network 1 IEEE8021X Eap Peap: On
*c xConfiguration Network 1 MTU: 1500
*c xConfiguration Network 1 TrafficControl Mode: On
*c xConfiguration Network 1 RemoteAccess Allow: ""
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*c xConfiguration NetworkServices SNMP CommunityName: "public"
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*c xConfiguration RTP Ports Range Start: 2326
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*c xConfiguration SIP Profile 1 Proxy 1 Discovery: Manual
*c xConfiguration SIP Profile 1 Proxy 1 Address: "Click to edit..."
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*c xConfiguration SystemUnit Name: "video spazio"
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*c xConfiguration Video Input Source 2 Name: "PC"
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*c xConfiguration Video Output HDMI 2 CEC Mode: Off
*c xConfiguration Video Output HDMI 2 MonitorRole: Second
** end
OK
xstatus
*s Audio Microphones Mute: Off
*s Audio Volume: 75
*s Camera 1 Connected: True
*s Camera 1 HardwareID: "52000000"
*s Camera 1 Manufacturer: "TANDBERG"
*s Camera 1 Model: "PrecisionHD 1080p 4X"
*s Camera 1 SoftwareID: "S01752-2.0FINAL [ID:20010] 2012-04-10"
*s Camera 1 SerialNumber: ""
*s Camera 1 IpAddress: ""
*s Camera 1 MacAddress: ""
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*s Conference Presentation Resolution Width: 0
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*s Experimental Audio Input Connectors Line 1 Activity: False
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*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 2 URL: ""
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*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 3 URL: ""
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*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 4 URL: "http://127.0.0.1:80/wsgi/call/onFeedback"
*s HttpFeedback 4 Expression: "/Status/Call"
*s HttpFeedback 4 Expression: "/Status/MediaChannels"
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s Network 1 Ethernet MacAddress: "00:50:60:0C:98:C2"
*s Network 1 Ethernet Speed: "100full"
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*s Network 1 IPv4 DNS Domain Name: ""
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*s Network 1 IPv4 DNS Server 4 Address: ""
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*s Network 1 IPv6 Address: ""
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*s Network 1 MTU: 1500
*s Preset 1 Defined: True
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*s Preset 2 Description: "DESTRA"
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*s Video Layout Site 1 Output 1 Frame 1 PositionX: 0
*s Video Layout Site 1 Output 1 Frame 1 PositionY: 0
*s Video Layout Site 1 Output 1 Frame 1 Width: 10000
*s Video Layout Site 1 Output 1 Frame 1 Height: 10000
*s Video Layout Site 1 Output 1 Frame 1 Layer: 1
*s Video Layout Site 1 Output 1 Frame 1 VideoSourceType: "graphic"
*s Video Layout Site 1 Output 1 Frame 1 VideoSourceId: 0
*s Video Layout Site 1 Output 1 Frame 1 InputNumber: 0
*s Video Layout Site 1 Output 1 Frame 1 Filename: "/apps/posters/summersky.png"
*s Video Layout Site 1 Output 1 Frame 2 PositionX: 0
*s Video Layout Site 1 Output 1 Frame 2 PositionY: 0
*s Video Layout Site 1 Output 1 Frame 2 Width: 10000
*s Video Layout Site 1 Output 1 Frame 2 Height: 10000
*s Video Layout Site 1 Output 1 Frame 2 Layer: 0
*s Video Layout Site 1 Output 1 Frame 2 VideoSourceType: "site"
*s Video Layout Site 1 Output 1 Frame 2 VideoSourceId: 1
*s Video Layout Site 1 Output 1 Frame 2 InputNumber: 3
*s Video Layout Site 1 Output 1 Frame 2 Filename: ""
*s Video Layout Site 1 Output 2 FamilyName: "fullscreen"
*s Video Layout Site 1 Output 2 FullFamilyName: "fullscreen-local-single-camctrl"
*s Video Layout Site 1 Output 2 FamilyNumber: 1016
*s Video Layout Site 1 Output 2 GraphicName: "1"
*s Video Layout Site 1 Output 2 GraphicNumber: 1001
*s Video Layout Site 1 Output 2 Descriptor: 2
*s Video Layout Site 1 Output 2 DescriptorOutput: 1
*s Video Layout Site 1 Output 2 Frame 1 PositionX: 0
*s Video Layout Site 1 Output 2 Frame 1 PositionY: 0
*s Video Layout Site 1 Output 2 Frame 1 Width: 10000
*s Video Layout Site 1 Output 2 Frame 1 Height: 10000
*s Video Layout Site 1 Output 2 Frame 1 Layer: 1
*s Video Layout Site 1 Output 2 Frame 1 VideoSourceType: "graphic"
*s Video Layout Site 1 Output 2 Frame 1 VideoSourceId: 0
*s Video Layout Site 1 Output 2 Frame 1 InputNumber: 0
*s Video Layout Site 1 Output 2 Frame 1 Filename: "/apps/posters/summersky.png"
** end
OK
07-12-2013 11:45 PM
Hi Bernard,
Here are the things,
codec is not privisioned.
s Provisioning Status: Failed
Not registered to gatekeeper
xConfiguration H323 Profile 1 CallSetup Mode: Direct
UC540 is not acting as a gatekeeper for h323
sip
xConfiguration SIP Profile 1 URI: "
"
however no sip proxy : address
SIP Registration 1 Status: Inactive
hence no sip registration
xConfiguration NetworkServices MultiWay Address: "
"
this command works on TC 5.X onwards
xStatus Conference Multipoint Mode: ?
can you upgrade the codec to higher version to get more deatails
no if you are using Multiway option then , you should have a MCU and VCS facility was well.
any information on that part?
Regards
Ravi kr
07-13-2013 02:19 AM
Hi Ravi,
I haven't got a word yet from the installer of the c20 at site B. I will post my reply about the possible upgrade to higher version.
Thank you.
Best regards,
Bernard
07-13-2013 02:37 AM
Hi Ravi,
Need to add this: The user at site B told me that for them to do conference, they just type the IP address and get connected.
Thank you.
Best regards,
Bernard
07-13-2013 10:57 PM
Hi Bernard,
Tononow the correct and complete information you would have to contact the other person who is managing second site. As now you have mentioned that they dail into a conf. Bridge.
Regards
Ravi kr.
Sent from Cisco Technical Support Android App
07-16-2013 07:29 AM
Hi Bernard,
close this discussion as the issue is resolved
UC540 not supported for registrations
and the second issue was resolved via factory reset.
Thanks
Ravi kr.
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