02-27-2013 11:32 PM - edited 03-18-2019 12:41 AM
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Solved! Go to Solution.
02-28-2013 12:44 AM
You don't mention which software revision your TCS is running, so unless it is something really old then you can create a template with audio only, then create a recording alias using that template.
/jens
02-28-2013 01:37 PM
In my example above, the audio recording is available both on-demand and for download - there is no video component.
You can have a mix of video and audio formats in the same template if required, see the below example;
Note the summary at the bottom of the above graphic which tells you which formats you now have for "on-demand" and download.
I strongly recommend reading the admin guide:
http://www.cisco.com/en/US/docs/telepresence/tcs/5_3/administration/guide/tcs.pdf
/jens
02-28-2013 12:44 AM
You don't mention which software revision your TCS is running, so unless it is something really old then you can create a template with audio only, then create a recording alias using that template.
/jens
02-28-2013 04:01 AM
hi jens,
thank you very much for your response!
The TCS is on version 5.3.
But do I understand this correctly, the TCS will record both (AV) but the 'video on demand' will also be available as audio only - right? So it would be possible for an admin to access the full audio and video version, right?
Thank you again & greetings from Germany,
Mounir
02-28-2013 01:37 PM
In my example above, the audio recording is available both on-demand and for download - there is no video component.
You can have a mix of video and audio formats in the same template if required, see the below example;
Note the summary at the bottom of the above graphic which tells you which formats you now have for "on-demand" and download.
I strongly recommend reading the admin guide:
http://www.cisco.com/en/US/docs/telepresence/tcs/5_3/administration/guide/tcs.pdf
/jens
03-01-2013 12:08 AM
jeeeeeens!
thank you very much
tried it...it worked...thank you
03-01-2013 12:43 AM
He-he-he
Thanks for letting us know how you went.
cheers jens
03-01-2013 02:53 AM
Jens: I just tested something, if I dial in to the content server s5.3 via a sip phone (no video capabilities, interworked on vcs). I see that the call is up (on the vcs as well as on the tcs), but it I disconnect the call is gone.
Maybe thats a bug.
Mounir: could you please rate Jens Answer and mark this thread to answered, thx.
Please remember to rate helpful responses and identify
03-01-2013 03:17 AM
Hmmm, interesting. I'll give it a try when back at work - I'm off to Cisco Live 2013 in Melbourne Monday morning.
/jens
08-04-2015 06:43 AM
Hi Martin!
We are running into the same issue using TCS S6.2.
SIP 79xx -> SIP -> CUCM 10.5.2 -> SIP -> VCS 8.5.3 -> H.323 > TCS 6.2
Somehow the call arrives at TCS as a video call, which the TCS doesn't seem to like and disconnects after 2 minutes:
TCS logfile: Info: Ending call, Expected video but never received any
Did you ever manage to fix this issue?
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