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upgrade path from cts 1.7.0 to cts 1.9.3 for CTS3000/CTS500/CTS3010 rooms with 7970 Ip phones

Bernard Tabib
Level 1
Level 1

Can we safely upgrade directly or do we have to go via an intermediate version such as 1.8?
Ip phone firmware is SIP70-8-5-3S to be upgraded to SIP70.9-3-1S

2 Replies 2

Philip Matthews
Cisco Employee
Cisco Employee

The recommendation is to upgrade to CTS 1.7.4, then you can go to 1.9.3. CTS 1.9.3 file extension changes from .sbn to .cop.

Hi Philip,

 

    One question, is there any documentation with the recommended path? I haven't seen any...

 

Regards,

Javier.