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VCS control H323 call log shows no route to destination

Alex Pfeil
Level 7
Level 7

I am placing a call from a C60 which is registered to a VCSc. The call is rejected and it says:

H323 <-> H323No route to destination Unreachable destinationVCS

If I place a SIP call to the same destination it works. The call search history also shows

H323 (Setup) No route to destination - Unreachable destination

H323 (ARQ) Found

Any help would be greatly appreciated and I always give good points for good help.

Thanks,

Alex

2 Replies 2

Jens Didriksen
Level 9
Level 9

You need to give us a bit more information; i.e. is this to another end-point registered to the same VCS-C or to an external end-point? Does it only happen when you call that particular end-point? Is there a firewall in the picture?

/jens

Please rate replies and mark question(s) as "answered" if applicable.

Please rate replies and mark question(s) as "answered" if applicable.

I looked at the VCSe and the IP configuration was configured for NAT.  I took the NAT configuration out and that worked for my particular setup.  The configuration guide was very helpful.

Thanks,

Alex