VCS NO RESOURCES AVAILABLE

[Chet Cronin]

I am running VCS 8.8.2 Control and Expressway.

Been working find.  99 percent of calls are H.323 calling via IP , and Alias.

Sometimes the DNS works I.e XXXX@cisco.com or XXX@tryacano.com etc.

Problem now is I only have a few Devices registered to the Control and plenty of Traversal and Non Traversal licenses.

But what happens is I keep seeing " No resources available - out of call resources "  when I try to call using the URI format .

Search History shows sometimes it hits the DNS Zone.

Example:  911003@uams.edu or   @cisco.com or @tryacano.com

Any Ideas?

I have restarted the servers multiple times.

[Shashank Mahajan]

Hi Chet,

We need to look into the logs on VCS-C & E to see why the calls are failing.

Could you please gather the diagnostic logs from VCS-C and VCS-E for the failed call? We would need Calling and Called URI along with the timestamp for analysis.

Regards,

Shashank

[Wayne DeNardi]

These symptoms can be caused by poorly designed/implemented Transforms and Search Rules.   I'd start by performing some test locates on your VCSes and seeing what is happening and which rules/zones/etc are triggering for your URIs that aren't working.