06-12-2013 06:21 AM - edited 03-18-2019 01:16 AM
Hello,
I changed the IP from the front panel of our lab VCS and now when I try to login I get the following messages:
VCS login: admin
Password:
Last login: Wed Jun 12 09:08:55 EDT 2013 on ttyS0
2 alarms:
* error Application failed - An unexpected software error was detected in hwstatus.py: Received a URLError exception while trying to update the hw Status information
* warning Date and time not validated - The system is unable to obtain the correct time and date from an NTP server
Run install wizard [n]: n
[10451] Failed t
The front panel is reporting software errors:
MISSING LAN:eth2
MISSING LAN:eth3
I checked /etc/network/interfaces and there are no entries for eth2/3.
Does someone know how to troubleshoot this? I checked out the python script it mentions and have run it verbose myself from the CLI and it hangs after a bit and does nothing. I have not been able to find similar issues on any forum or documentation. Any help is appreciated.
Thanks
Solved! Go to Solution.
06-12-2013 06:26 AM
Hi,
I took the same case two days ago, I opened a TAC support and it was necessary to replace the VCS appliance via RMA.
Regards
Paulo Souza
06-12-2013 06:26 AM
Hi,
I took the same case two days ago, I opened a TAC support and it was necessary to replace the VCS appliance via RMA.
Regards
Paulo Souza
06-12-2013 06:34 AM
Thanks, Paulo. I don't know if we're covered on this one, I'll need to check. I appreciate the quick reply.
Marty
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