I have a customer that wants to use the codec's IR interface. However when I have him turn off the IR on the camera and switch the IR for the codec from auto to on nothing works. Is the showing that there is no interface on the codec or is it ...
Hello,We have received a repaired C40. Now I have been asked to load the backup file (.txt) to the video conferencing unit. Could someone please explain me how to load the backup.txt file to the codec? I do not have TMS, I can use PUTTY to login into...
I have a short-term need to get a call up between two SX80 devices, without CUCM or any other registrar. Has anyone configured this type of setup? If so, pointers or links to any documentation would be appreciated. Thanks!
Hi There, I am running:- Cluster of 2 Expressway-C in v8.2.2.- Cluster of 2 Expressway-E in v8.2.2- Cluster of 3 CUCM in 10.5- Cluster of 2 IM&P (active/standby) in 10.5 I would like to know is handled the XMPP federation when running a cluster of Ex...
I have a static IP to set up and do a VC.Since Jabber is now on EOL, what are the other softwares that I can look forward to run Cisco-SX20 H.323 device for VC?
I have a DX80 and while everything is working perfectly, one annoying bug (and a dealbreaker for me) is that when i end a call on the DX80 the headset immediately starts to ring when tha call has ben hung up. It keeps ringing until i unplug the USB f...
Hello Team,Need help i am using Cisco C60 with a public static IP in ideal mode we are getting unknow misscall.please suggest us for the same.awaiting for the solution RegardsLaxminarayan
Hi,I didn't find the MCU 5320 Stencils. I searched the Telepresence stencil package but the image of the stencil that refer CTI-5320-MCU-K9 is old. I think cisco upgrade the MCU 5320 hardware and the stencil in the package was not update.So, where ca...
Hi Guys, I just want to seek for solution/s regarding the problem we encountered recently which is "receiving a call from our own endpoint (SIP/H.323)". We are experiencing this when using a direct public IP. All incoming calls format from our endpo...
Dear Experts,I am trying to upgrade c60 from version 6.3 to version 7.3.2after the upgrade i have the following error " missing release key for TC 7.3"I have valid service contract, I have applied the release key without success.Any idea why is it ha...
So many changes on the SX20 systems!Here is my question. In our system scenario we have a slide show set up via a media box connected to the systems input. We have this as a privacy feature, you call in to our system you are connected but only see a ...
Hi Guys,one of our customers have just re-activated the service contract on a C20 video endpoints and he asked us to upgrade it.I was quite disappointed looking at the actual release software... 2.0! However i haven't seen any upgrade path specified ...
Hi guys,I've got an issue whereby I am not able to make outbound calls, but inbound calls are working ok. A debug shows the following:Received: SIP/2.0 401 UnauthorizedVia: SIP/2.0/UDP 10.37.17.1:5060;branch=z9hG4bK413515BF;received=10.37.17.1;rport=...
Hi,i have the following device:- EX60 with touch controller- A video conference client installed on the pc From LAN, i can Video Conference with the ex60 via its ip address From WAN, i was unable to dial in to the ex60. which port should i forward? a...
