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WebRTC chat doesn't work after using API.

Arvin.hsu
Level 1
Level 1

The chat function of WebRTC doesn't work. It is just displayed:
"You can't send messages to this conversation"

I have used the API to create "callProfile" and put to "system/profiles" .

The chat funcation still doesn't work.
Can someone help me?

information:CMS version is 2.2.2

1 Accepted Solution

Accepted Solutions

I can't tell in the image what action you're using, but you'll want to PUT messageboardenabled to your existing call profile you previously created:

/callProfiles/<call profile id>

Otherwise if you use POST, with just /callProfiles, you'll just create another call profile. 

View solution in original post

3 Replies 3

Patrick Sparkman
VIP Alumni
VIP Alumni

Within your call profile, did you set the value for messageBoardEnabled to true?

Hi Partrick,

I try again , it is work .

Maybe I type wrong words.

thanks for your help !!

I can't tell in the image what action you're using, but you'll want to PUT messageboardenabled to your existing call profile you previously created:

/callProfiles/<call profile id>

Otherwise if you use POST, with just /callProfiles, you'll just create another call profile.