Can not log in web access SX20 after reset factory

[maitanlinhvn]

hi all

i have a problem when i reset factory SX20. i finished to turn off SX20, then hold the power button for 10 seconds until it starts  blinking. Then press the power button twice. i don't know it have already been reset factory status yet.

But after that, i can not log in by web access. i can ping to SX20. but i can not log on Web or Telnet and i don't know what user admin and password are.

can you help me for that?

Please help me to check it.

Thanks all

[Patrick Sparkman · Accepted solution]

If you're able to browse to the login screen using a web browser, the default username is "admin" with no password.  Telnet is disabled by default.

[Laurent Ponchon]

Hi,

What address should use it after a reset?
Unable to get an IP address

[Patrick Sparkman]

By default, the endpoint will obtain an IP address from DHCP.  Connect the codec to a monitor so you can access the OSD and locate the IP it's using.