Cisco 8945 - No Video when calling MCU

[jeffrey-young]

Good evening everyone,

Cisco 8945 and MCU 5310.  When i call a video endpoint directly from the 8945 there is audio/video.  When i dial into a conference bridge on the MCU from the 8945 I have no video but I have audio.  the screen on the 8945 is black...so it seems like it's trying for video, just nothing is there.

Any assistance would be great....

thank you,

Jeff

[islam.kamal]

Hi

Make sure your Location setting is set to allow some video bandwidth.Please inform me , if you dial other Cisco 8945 without MCU , the video is ok or have same issue.

Thank you

Please rate all useful information

[jeffrey-young]

The location allows for video bandwidth.  The CUCM is 7.1.5 an I'm wondering if that may be causing an issue....

Thanks,Jeff