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Cisco SX 20 showing Captive portal detected

Chenna Krishna
Level 1
Level 1

I am seeing captive portal detected message in diagnostics page of SX 20 codec, please suggest me how to resolve this.

 

Have researched about Captive portal and it seems public access is granted for this. Need to know how to disable this.

 

WARNING: Other diagnostics check: CaptivePortalDetected

1 Reply 1

Wayne DeNardi
VIP Alumni
VIP Alumni

It is only a WARNING message, not an ERROR, so you can ignore it.

It's usually caused by having a Captive Portal on your network, these are usually found on wireless networks, but it's possible that you could have one on your wired network.

If you really need to get rid of the warning, then you could change how your network is configured so that the SX20 no longer has its traffic routed via the portal.

Wayne

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