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One Button to Push - Non Immersive Rooms

eservcoll
Level 1
Level 1

We are testing the OBTP option for our standard endpoints now. We want it to mimic the Immersive rooms. Everything is configured and we can get the OBTP to show on the SX-10 Touch 10. Works as expected. However.......There is no subject listed in the meeting details. All you see is the meeting time. How do I get that to show? If you select the meeting, you do have the option to view more details but all that shows is who scheduled the meeting, still no subject. Granted users should be able to figure that out, but the Immersive rooms show that info so why don't standard systems?

6 Replies 6

Patrick Sparkman
VIP Alumni
VIP Alumni

What software version is the SX10 running?

I don't have an SX10 available at the moment to test with, but using an SX80 running both TC7.3 and CE8.0, I'm able to see the conference title in both views.

TC7.3.3.c84180a

Managed to test this with an SX10 running TC7.3.4 today, and the conference title is showing as it did with the SX80.  Can you try to upgrade the software to see if the issue still occurs?  If still occurs, perhaps try to reset the Touch 10 and/or the SX10.

Note, I'm running TMS 15.1.

Upgraded to 7.3.5, same issue. We are running TMS 14.6.2. Plan to go to 15.x in the near future.

Are your devices managed via CUCM or VCS?

Using VCS as our call control.