Spark Room Kit connect to MXP

[terry.desjarlais]

We have a demo of the Cisco Spark Room Kit but are having trouble connecting to older gear. I can easily connect to a DX70 but when we try to connect to MXP or even SX80's with older software the call connects but we don't get any video on the remote site. I suspect a codec mismatch of some type but wonder if anyone else is experiencing the same.

Thanks in advance.

[terry.desjarlais · Accepted solution]

Okay, we got it working. Should have tried this first. Upgraded the Spark Room Kit from ce9.1 to cd9.1.4 and it worked.