CTI stands for Computer Telephony Integration. This function enables your device to be controlled by a third party software. E.g. A Phone can be invoked by third party app NICE recorder using CTI to record calls.
Is there anything configured in your environment which resulted in rebooting your phone?
QuestionGood morning. I am looking for the equivalent of the System Manager Guide Supplement for the SS7INNIC as found on the UCCE CallRouter. Specifically, There should be a table for the EMSUserData Mapping so I can drill down on specific informati...
Hello guys,As I have read the Facebook messenger could integrate with UCCX to handle chat as webchat support,. there is a webhook on Facebook that instructed us to write the CCP URL with HTTPS as a Callback URL after writing the tokens from UCCX to FB and...
You can use the CLI command 'show risdb query sip' to check the status of SIP Trunks on Cisco Unified Communications Manager (Unified CM, CUCM).
admin:show risdb query sip
----------- SIP Information -----------
Number of SIP entries: 1