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10012 error - System version: 9.1.1.10000-11

Brandon Pierce
Level 4
Level 4

Thought this issue was resolved a long time ago but I got a Call Manager that had to be rebuilt a few months ago because of this error and now it popped up again.  Rebuilding the database from scratch just isn't a viable option.  Is there a work around for this nonsense?  I have already tried to start the CAR DB and it dumps every time.  I am going to reboot the Pub once I get the green light during off hours.

 

admin:utils service list

Requesting service status, please wait...
System SSH [STARTED]
Cluster Manager [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STARTED]
A Cisco DB Replicator[STARTED]
...

...

...
Cisco CAR DB[STOPPED]  Component is not running
Cisco CAR Scheduler[STARTED]
Cisco CAR Web Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CDR Agent[STARTED]
Cisco CDR Repository Manager[STARTED]

 

admin:utils service start Cisco CAR DB
Service Manager is running
Cisco CAR DB[STARTING]
Cisco CAR DB[STARTING]
Cisco CAR DB[STARTING]
Cisco CAR DB[STARTING]
Component is not running
Cisco CAR DB[NOTRUNNING]

 

 

I could just restore it using DRS but really, why is this happening and how can we prevent this?  It's the only CUCM that I have at a customer site that is experiencing this issue again.  I've tried running SQL queries and got nothing as well saying there was an issue with the database which indicates its corrupt?

 

1 Reply 1

Brandon Pierce
Level 4
Level 4

Any insight on how this is happening would be great.  If not, going to have to get the customer to open a TAC case.