2 ip phones share a directory number; need DN to ring on one and not the other

[dianearsenault]

I have an administrative assistant who has her number and  5 additional DNs on her 6 button 7961 phone.  I need 2 of the numbers to ring at her desk.  I need the other 4 numbers to be mute or  silent at her desk but still ring at the primary DN's phone.  In other words, I need a shared line to ring at 1 desk and not the other!  Thank you if you can help this newbie!

[Brandon Buffin · Accepted solution]

Are you using CUCM? If so, go to Device > Phone > Choose the assistant's phone > choose the DN. Change the settings for Ring Setting (Phone Idle) and Ring Setting (Phone Active) to Disable or Flash Only. This will only affect the DNs on this phone.

Brandon

[dianearsenault]

Thank you.  That worked like a charm.