Unified Communications Infrastructure

I'm testing CDRs with a CUCM demo server.  As such, I don't have the ability to create a cluster - can only do this with a standalone server.  I understand from what I've read that in a cluster you need to enable CDRs on each server individually, but...

We are looking to manipulate the calling number so that our users can hit redial and call an international number.  For most countries we have simply prefixed the 9 (for an outside line) 011 (Prefix for dialling international calls from North America...

Hello, I have a issue with Unity Connection secondary Server  Admin web page. I tried to log on with the user id/password  cucadmin / xxxx , the admin web page shows " logon failed" But I could access Unity Connection Primary server Admin web page w...

Just curious, how do I use the Bulk Admin Tool to migrate the VG248's configuration over to VG320. I understand that it is for bulk administration of configuration?  I just have one VG248 that I need to migrate over. Also, what file does it need? I ...

Name: Cisco ViewMail for OutlookVersion: 11.5.1002 OS: Windows 10 Pro Outlook 2010 32-bit Server Type: Single Inbox Server Status: Cannot Connect The following update appears to have broken the Viewmail Client: KB3163018 - Cumulative Update for Windo...

Good evening, Does anyone know how to go about checking how many licenses we need to purchase to upgrade a cube 2821 router to 2921?  Assuming that we have no information and may have to monitor the router for active sessions.  If we have to do that...

Is it as simple as migrating VMs or is this a complete rebuild? I searched but I don't see an upgrade document. thanks

What is the use of Natural Presenter Key. If we don't have this key in device then can't we share content ? Would like to have deep understanding of this.

Hi We use EM and have 50+ partitions, one for each 'location' including Head Office. All SIP phones need an extension number to register with CUCM so we use a dummy extension, just so they can register. The user then logs in with their EM details. At...

Hi Each of our locations is separated by partition and each location has multiple DDI numbers. So here is what we want to achieve... Each location has a generic DDI that is displayed as Caller ID if the user does not have one specifically set. As a t...