04-19-2012 09:32 AM - edited 03-19-2019 04:46 AM
Last night we upgraded to 7.1(5b)su5..........today the pilot point on our Attendant Console is coming up rejected. Has anyone seen this behavior, what is the fix for it?
Any assistance would be greatly appreciated. All other features/functionality of phones and AC are working perfect.
04-20-2012 12:38 PM
In case anyone else runs into this issue...............our CTI route point become corrupt during the upgrade and needed to be deleted and rebuilt
04-20-2012 01:08 PM
Hi there,
Thanks for posting back with your results here +5
Much appreciated
Cheers!
Rob
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