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7940 SIP Config - Keepalive/Option Message

CODNetadmin
Level 1
Level 1

Hi! I would like to ask if there's any way to force a 7940 SIP converted phone(Non-CUCM) to send a Keep-alive or SIP OPTION Message?

As we've monitored it only sends REGISTER then, that's all, no OPTIONS/Keepalives from the phone that's why its dropping the connection to the phone.

Thanks!

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