AA Script Mod - Direct xfer to VM

[Darren Lynn]

Hi All,

Ive been stgruggling with the use of the xfermailbox.aef correct use since the change in 8.6.1.

Ive attached the script below. Essentially what im looking to do it xfer all calls directly to a Reception Voicemail Mailbox during business close times.

General Delivery Mailbox ext is 950

I also need to incorporate a Night Switch option so if the reception hunt group is ever required to be unattended the calls can be switched directly to the Voicemail Mailbox. Im not sure if this is a scripted parameter or an override to the hunt group some how.

Any help is appreciated.

[Darren Lynn]

Hi All,

further testing is indicating that the Main Menu greeting isnt playing and the call gives fast busy and disconnect. Can this also be looked at?

[Darren Lynn]

Ive been working on a few other options with this script.

Im now trying to work on a night switch option. Ive been following the guide http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity_exp/rel7_0/administrator/script/nssamp.html

but the first if statement calls up a boolean expression that isnt defined.

Has anyone implemented a night switch option?

[Darren Lynn]

I found a work around so i dont have to rely on the xfermailbox.aef script

[wayne]

what was your workaround option?

[Darren Lynn]

HI Lewis,

My work around was to point the redirection required to a DN on UCE. say EXT 150.

I then had extension 150 set to CFA to voicemail

Because the calling number to VM (150) is a dummy number and i need the call to go to the group mailbox (ext 950) i had to create a translation rule to translate 150 to 950.

That translation rule was then configured in a translation profile attached to the dial peer to the CUE module.

configuration is something similar to this on the voice router. note that ive only included the configuration pertinent to the solution

ephone-dn 150 dual-line

number 150

call-forward all 900

voice translation-rule 1

rule 1 /150/ /950/

voice translation-profile CALL-VM

translate redirect-called 1

dial-peer voice 900 voip

translation-profile outgoing CALL-VM

destination-pattern 900