05-22-2022 05:17 AM - edited 05-22-2022 05:21 AM
Hello Guys,
I have an issue with our CUCM version 11
I have changed admin password for cucm using CLI and GUI from application user menu
we have a publisher server and one subscriber
so for being sure that it's changed for all I have changed it twice on both servers from both CLI and Web GUI
from cli I used both commands
# set password user admin
then
# utils reset_application_ui_administrator_password
and it's changed successfuly with no issues and I can login also to both CLI and web GUI
so the problem is that I can only login once before the message "Account has been locked "appears to me
so I have to reset the password again to be able to login again
and there is no failed login trials or so
does anyone know what cause this issue ?
Thanks
05-22-2022 05:56 AM
Have you tried with a different browser?
I feel it’s a cache issues with the browser and it’s trying with the saved old password.
05-22-2022 06:08 AM
@Nithin Eluvathingal Thanks for the response
but nope it's not a cache issue
I know what you are thinking about
Thanks
05-22-2022 06:55 PM
i have faced similar issues due to the browser. But have you tried with a different browser ?
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