After 4.0(4) upgrade-Substitute Objects Invalid?

[tonyw1538]

Saturday morning I upgraded from 4.0(3) SR1 to 4.0(4). This is an Avaya G3R integration of UM.

This morning we are attempting to delete a subscriber.

I get the following message:

'One or more substitute objects for this subscriber are invalid. This could result in database corruption if you delete this subscriber. Delete the Subscriber?'

dbWalker runs every night with no errors.

Any ideas what I should do here?

Thank you,

- Tony -

[Ginger Dillon · Accepted solution]

Hi Tony -

New in 4.0(4) - go to the System - Configuration Settings page. On the very bottom is the section for Substitute Objects. Cisco recommends that you set a value for these fields when first setting up your system, so that you avoid leaving objects without an owner to manage them if the subscriber originally identified as the owner is later deleted. The message you received is a warning message that can be ignored, once you make sure you have a valid substitution coded in your Configuration settings page.

Regards,

Ginger