Unified Communications Infrastructure

Is it possible for a telephone number to be shared for voice and fax.Customer wants to have a single number published on business cards. CallManager handles calls as normal but Unity would have to recognise an incoming fax message.This document sugge...

We currently have Unity 4.0.4 with exchange 2000 and exchange 2003 off box. We have subcribers homed both on the exchange 2000 and on the 2003 box. Exchange 2003 server is the partner server to Unity. Unity is also integrated with CCM 3.3.3sr4. ...

IOS version 12.1.5(T15)RSP4Chassis Interface.4 VIP2 R5K controllers (1 FastEthernet)(16 T1)(2 ATM).1 FEIP controller (2 FastEthernet).3 FastEthernet/IEEE 802.3 interface(s)16 Serial network interface(s)2 ATM network interface(s)

I have a customer who would like to dual-integrate Unity UM into their existing I3 Customer Interation Center via SIP. The other switch would be a CM 4.x cluster integrated via Skinny.Looks like I3 supports SIP integration. I'm wondering if this has...

How do i get "Start" and"Shutdown" option enable? These two items are grayed out in our system.Help?

I'm reading the Unity 4.04 installation guide. It says that you must install Exchange 2003 administration software on the Unity server when setting up the box for Unified Messaging with "off-box" storage. Does that Ex2K3 CD come with Unity (like i...

Hello,I need to install Cisco voice connectors on an old 2.46 Unity server and a new 4.04 Unity server. Is this process disruptive to Unity operations (require a reboot, or services shutdown) Thanks

After performing an upgrade from 4.0(3) to 4.0(4) the following strange things started to happen.Whenever trying to use the Bulkedit utility, all mailboxes end up getting this error below.(error) this subscriber is missing notification devices! This...

I am looking at changing the licensing for a customers server. They are going to VM from an existing UM setup. Exchange is on box. I am planning on using DiRT but I was wondering if I need to reinstall everything? I would like to just backup usin...

I am unable to open the Unity Tools Depot and I cannot find DPT in the commserver/utilities directory and dbWalker needs to fix:1203:(error) The primary call handler for this subscriber has it's AdministratorObjectID value set to point to a different...

Folks, I have a Unity sever currently servicing CCM 3.3(3). I want to add a 4.0(2) CCM cluster to this Unity server. Is it possible?Also since this CCM cluster 4.0(2) is accross the WAN, can i use G.729 to talk to this CCM. Any suggestions woul...

Is there a tool to dump all/some Call Handler information? It's very cumbersome to go through all of the options for all Call Handlers through the WebSA...ThanksRon

I was in the process of upgrading a 3.1(5) to 4.0(4)when my upgrade took a turn for the worse and now I'm rebuilding with clean OS. My plan at this point is to get 3.1(5) back up and attempt the 4.0 upgrade again next weekend.My question is, after ...

Hi, I am have been running MSM in test mode for the last few weeks and just noticed that the task doing the move inbox to deleted items folder was hung for several days. After running a few tests, I get the same messages in the log file. Seems there ...