09-22-2015 04:58 PM - edited 03-19-2019 10:08 AM
Is it possible for RTMT to send alerts when a SIP trunk goes out of service? I know that a Syslog entry gets made with the details but is there a way to turn that into an alert through RTMT or do I need to use a Syslog server?
Thank You
09-23-2015 01:45 AM
sbosworth,
1- Go to System--> Performance--> Open Performance Monitoring
2-Go to cisco sip stack--> open it and choose what you need for monitoring.
3-Right click on it and select "counter monitoring"
4-there will be chart on the right panel, right click on it and select "Set Alert/Properties"
5-Select the "Enable Alert" checkbox and configure the parameters needed
You will be able to view the alert on Alert Central-->custom tab
Regards
If its helpful, please don’t forget to rate
01-24-2017 10:12 AM
I see quite a few options under the Cisco SIP Stack folder. Which item in this folder will monitor the Full Service/No service for sip trunks.
Thanks,
01-24-2017 01:11 PM
That works great thank you!
01-24-2017 10:33 AM
Here's an easier way to do this:
This should alert you whenever that syslog event occurs.
02-10-2017 06:16 AM
The string (%UC_CALLMANAGER-3-SIPTrunkOOS: %) you mentioned is this generic or the UC_CALLMANAGER-3 has to be changed our corresponding cucm name?
02-10-2017 07:16 AM
Should be generic...although the "3" might refer to which node generated the alert. You might just want to use the SIPTrunkOOS portion in your search string.
The easiest way to check would be to knock out a SIP trunk and copy the message from your syslogs.
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