Unified Communications Infrastructure

I need to do a CUCM migration from Physical appliance 7825I4 version 8.5.1 to the new Cisco UCM-C240 version 10.5. Can I install Cisco PCD on Cisco UCM-C240 Virtual Hypervisor for this migration? Release notes says that Cisco Prime Collaboration Depl...

Good morning. I have an issue where our Cisco Attendant Console operator cannot see any new users added to CallManager. Everything is syncing via LDAP, and all other applications (jabber, presence) are working properly, even with the new users.  When...

The powers that be purchased 13 new SX20s to connect to our CUCM 9.1 but we do not have any licenses.  Can we install these and bring the licenses to compliance after the fact? 

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Hi, does any one is aware if exists an URL in order to logout IPMA services from IP phone?e.g.In order to login into IPMA we have an URL such as http://192.168.0.1/ma/servlet/MAService?cmd=doPhoneService&Name=#DEVICENAME#In order to login into Extens...

Can you let me know if you can integrate a BE6Ks with Office 365?AS per data sheet it only seems available with the  BE6000M and BE6000H   Cisco TelePresence Management Suite offers flexible scheduling capabilities for video meetings, including the a...

Hi All !How we can determine or define whether we will get standard or Advance version while we upgrade the existing CUOM to Prime Collaboration ?Kindly clarify

Hi,Kindly for Jabber MRA. what is preferred: Single NIC or Dual NIC ? And If I go for Dual NIC , Is there another scenarios like for media flow as media flow in traversal zone or media flow through firewall port range !! Is all cases the media will b...

HiI am using Cisco QM version 8.5 with uccx version 8.5(As per the compatibiltiy matrix).However after doing the integration , I installed the Monitoring Administrator software in a windows xp PC and trying to login to the AQM server using the creden...

I need to check a bunch of settings and would like to avoid clicking around the GUI. Is there a command or SQL statement I can run to find things like: Message Store, Class of Service, Alternate Extensions, Message Options, Template Configurations, P...

As per the link, I can understand that CDRs can also be generated from the gateway end in addition to the call manager. Would like to know what would be the structure of CDR files. Need help in understanding the fields in the CDRs generated in the Vo...