Application User Password issue on Version 11.5.1

[richard.jackson]

Hi I was wondering if anyone else has seen the same issue. 

I am unable to log into the CCM admin page on the publisher with my credentials, as a full CCM administrator, returned with invalid user ID/Password.

I then SSH to the publisher  carry out a utils reset_ui_administrator_password entering the same password which returns a fail, I guess as the password is the same. I then change the password and then reset it back to what it should be and then I can log in ok.  THis has now happened twice on the same cluster.

The version is 11.5.1.11900-26

Any feedback to is welcome even if it for my own sanity :-)  - in over 10 years of working with CCM I have never seen this before and it is only happening on one cluster we support. 

[Aman Soi]

Hi,

I was referring the CLI guide for CUCM11.5

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/cli_ref/11_5_1/CUCM_BK_CA6B8B0D_00_cucm-cli-reference-guide-115/CUCM_BK_CA6B8B0D_00_cucm-cli-reference-guide-115_chapter_01001.html

Command to change Application password is

utils reset_application_ui_administrator_password

regds,

aman