Hello,
I have a fax (Brother FAX-2920) connected to an ATA 190 and I cannot send or receive fax.
My CUCM is connected to the PSTN gateway with a SIP trunk.
FAX==>ATA190==SIP==>CUCM==SIP==>2911PSTN-GW==>E1
What I have done so far:
-Reduced the baud rate to the minumum on the fax machine
-Enabled the option Fax Error Correction Mode Override on the ATA port
-Collected some traces with RTMT. The debugs show that the CUCM does not received all the digits dialed from the fax machine. For example, if I dialed the number 00123456789 from the fax machine, on the traces I see that the number 001345789 is dialed or 0012345678 and so on...
Could you please help me with this issue? I'm running out of idea.
Thank you in advance.
Thomas.