ATA 191 ----> CUCM 14.0---->Imagicle Call Recording

[mateo2112]

Is the ATA 191 connected through the CUCM able to work with call recording software like Imagicle?

[Jonathan Schulenberg · Accepted solution]

I’m not seeing an obvious reference to Built-In Bridge support in the documentation. Do you see the BIB drop-down on the device config page in CUCM? If no, then not supported. There is also a feature support report under Unified Reporting.

[mateo2112]

I took a snapshot of the device configuration dropdown in CUCM. Is that the correct one?

[mateo2112]

Looks like we are good in that department.

[Jonathan Schulenberg · Accepted solution]

Agreed, it appears you're good to go.

Most folks opt to enable Built-In Bridge cluster-wide using the Service Parameter instead of individually per-device. Either way works though.

[mateo2112]

Thank you Jonathan, for your wisdom.